Because Front Line Freediving has the highest commitment to quality courses with small instructor to student ratios we book our instructors in advance and are unable to issue refunds for cancellations on the course. However, we can reschedule your course date with administration fees as follows:
- More than 14 days notice: you can move to another course location and/or date with only a $75 administration fee.
- Less than 14 days notice: you can move to another course location and/or date with an administration fee of 25% of the total course cost.
- 7 days notice: you can move to another course location and/or date with an administration fee of 50% of the total course cost.
- Less then 7 days notice or no notice; you may lose your full course payment.
If you are registered for a course that requires additional fees and we are not given at least 2-weeks notice of change, then such fees may be deducted from your course deposit as well as any change fee.
Front Line Cancellations
We will do everything possible to avoid having to cancel or postpone our courses. There are a few times when this will be unavoidable.
Weather postponements: if a course date needs to be cancelled or postponed due to poor weather then we will substitute pool sessions for the ocean sessions and you will be given the option to finish any missing course segments at another date for only $25/day plus boat fees.
Cancellations beyond our control such as if a pool, boat or open water site has to cancel for reasons specific to them, we will substitute pool sessions for the ocean sessions and you will be given the option to finish any missing course segments at another date for only $25/day plus boat fees if applicable.
If you need to finish missing course segments for reasons other than weather cancellations you can do so for $75/day during a future course date.
Insufficient attendance: Front Line reserves the right to cancel any course date for lack of student registrations. If this happens we will give no less than 2 weeks notice of the change. We will then do our best to help out anyone that has been inconvenienced by the change.
Private Course Cancellations
Due to the fact that we will have booked off those specific dates for your private group there are no refunds. If you need to change/cancel the course and we are able to fill the date, then we will move the deposit or full payment to another date. If we are not able to fill that date then there will be no refund. The same applies to members of your group needing to cancel/change. You are still responsible for filling and providing payment for all spots. Any credits from previous cancellations, etc. may not be used to pay for a private course.
Registration and Payment Details
To secure your spot in a course, we need to receive both your registration and either a 50% deposit or full payment. Any outstanding course balance is due by the start of the course.